SapaCRM and Voice robots with AI

A unified platform with Multi-channel SapaCRM, integrated database, advanced analytics, BI tools, and TOP communication channels: Calls, SMS, WhatsApp, E-mail, Telegram, Voice Robots – this is the best high-tech solution on the Kazakhstan market for quick and affordable business automation in retail, financial sector, healthcare, construction companies, industry, logistics, and other fields where there is communication with clients and work with customer databases.

Voice robot is a modern technological solution with AI tools that allows for handling incoming and outgoing calls, answering frequently asked questions, ensuring customer order matching, service levels, and consultations. Its capabilities and advantages cover a wide range of tasks, helping businesses get closer to clients, process requests, and save resources.

1. Big Data tools and technologies, including the use of Machine Learning (ML).
2. Natural Language Processing (NLP) technologies and Large Language Models (LLM).
3. Microservice architecture.

Working solution

Financial sector, retail, medical, logistics, manufacturing, etc.

1. Increase in Sales >25%
2. Decrease in NPL >15%
3. Resource cost savings
4. Process transparency
5. Process digitalization and optimization

1. Increase in sales >25%
2. Reduction in NPL >15%
3. savings in resource costs
4. Development and promotion of the Kazakh language

1. Application of Big Data technologies
2. Application of AI and speech analytics technologies
3. multichannel CRM Made in KZ
4. Solutions are also presented in Kazakh language

1. Horizontal and vertical scaling.
2. Entering the foreign market.

BI Group, Q4Tulpar, Sapa Digital Finance