SapaCRM and Voice robots

A unified platform with Multi-channel SapaCRM, integrated database, advanced analytics, BI tools, and TOP communication channels: Calls, SMS, WhatsApp, E-mail, Telegram, Voice Robots – this is the best high-tech solution on the Kazakhstan market for quick and affordable business automation in retail, financial sector, healthcare, construction companies, industry, logistics, and other fields where there is communication with clients and work with customer databases.

Voice robot is a modern technological solution with AI tools that allows for handling incoming and outgoing calls, answering frequently asked questions, ensuring customer order matching, service levels, and consultations. Its capabilities and advantages cover a wide range of tasks, helping businesses get closer to clients, process requests, and save resources.

Microservice architecture, LLM, NLP technologies for ttts, stt and other services to process language models and build voice robots.

Working solution

Financial sector, medicine, industry, car centers and retail, logistics, etc.

1.Optimization of production processes
2.Reduction of operating costs and increase of income
3. Data and process transparency
4. High speed of big data processing and its standardization
5. High security of information
6. Sales increase

Increase in sales by 25%, reduction of resource costs by half, reduction of NPL by 15%.

Advantages of SapaCRM and the Voice Robot:

1.A unified system for customer communication (Contact center, Marketing, and tracking applications, deliveries), task management, queues, inquiries, requests, monitoring, and client base analysis.
2. Built-in Campaign Management, BI analytics, and ML tools for quick analysis of big data (Big Data) and decision-making.
3. Optimization of production processes.
4. Development of the Kazakh language among the population: solution in both Kazakh and Russian languages, with AI-powered hints and recommendations.
5. Reduction of operational costs and increase in revenue.
6. Data and process transparency.
7. High-speed processing of large data and its standardization.
8. High data security.
10. User-friendly and intuitive interface.

Horizontal and vertical scaling with entry into foreign markets.

BI Group, Sapa Digital Finance, Q4Tulpar.